ISO31000: Putting the international risk standard into practice

Formerly Risk 202, this one-day workshop has been refreshed in 2012 to include updated material. This essential course for compliance and risk professionalswill explore the differences between the ISO:31000 and the AS4360 and explain how to benchmark your existing frameworks against the international standard.

Do you understand the new international standard for risk ISO:31000? Are you familiar with the changes to the standard and how to apply it?

Designed to develop your skills and understanding around the application of the International Standard for Risk ISO31000 in your organisation. Covering the practice of risk management from the Board’s perspective to the operator developing controls and populating the risk register and managing risk treatment strategies, this workshop will show you how to use the standard as a benchmark for best practice. Following on from GRCI's Risk 101 course, this workshop takes a broader practical view of risk management in operation.

The workshop program covers processes, analysis and provides practical exercises in the application of enterprise risk management.

Topics Addressed

  • Environmental scanning to establish the context for identifying and managing risk;
  • Establishing and managing risk appetites and profiles;
  • Aligning the organisation risk-taking to the Boards risk appetite;
  • The risk management policy;
  • Risk and strategy;
  • Creating and managing the risk register;
  • Rating and ranking risks and developing and executing risk management plans;
  • Quantitative and qualitative tools in risk management;
  • Risk based decision making;
  • Establishing risk governance and a healthy risk culture;
  • Conducting post incident and risk reviews;
  • Evaluating the risk management system from Director to front line.

Risk management is a key skill for compliance officers. Principle 5 of the AS/NZS3806 (Australian Standard/New Zealand Standard for Compliance Frameworks) requires that compliance obligations and risks be identified.Understanding risk informs decisions you make across all 12 principles of that standard.The Australian and the prospective new international standard on risk management hold the key to effective risk management. Many managers forget that risk management is as much about opportunity as it is about mitigation.Every decision that is made in an organisation is founded in an understanding of how much risk the organisation is prepared to take. It does matter that the risk has been identified and suitable treatment strategies and controls are in place. It also matters that the organisation has the capacity to confidently take and manage risks in times of change as well as times of organisational stress.

Workshop Facilitator: Neill Buck CCP Fellow Managing Director, Neill Buck & Associates Pty Ltd

Neill is well known internationally for his work in compliance, risk management, governance, complaint handling and regulatory practice. In addition to his work in industry he has advised governments and associations on regulation for small business, the grocery market from farm gate to supermarket, transport, agriculture and fisheries, utilities, film, wine, travel agents, health care, advertising, ombudsman, chemicals and chemical safety.

Neill is well known for his work in Australian businesses on processes for: organisational reviews; reviews under enforceable undertakings; root cause analysis and incident investigation; complaints and whistleblowing.

Over the past 12 years Neill has trained a large number of directors, compliance officers, complaints handling staff and risk managers in Australia and Asia. He is a CCP Fellow; Life Member of the GRCI; Fellow of the Customer Service Institute and Certified Practicing Risk Manager.

Course Timetable

For the full information flyer, please CLICK HERE.

For the full workshop timetable, please CLICK HERE.

Event Details


Please see below for scheduled courses.
Registration from 8.30am for an 9.00am start. Full day course to conclude at 5.00pm.


Please see below for complete list of locations.


There is no pre-reading required for this course.

Course Fees

GRCI Members




Includes GST


Places are strictly limited so it is recommended that you REGISTER HERE without delay to avoid disappointment. Once your event registration is complete a confirmation notice will appear at the top of the screen.

If you are registering as a guest with GRCI for the first time please provide full contact details, including email address, position title, phone number, etc, are required.

Should you have any problems or questions please contact the GRCI Event Manager or the GRCI Office on +61 2 9290 1788.

Confirmation and Reminder

A 'reminder and confirmation' email, confirming the venue, times, etc, will be sent out approx 1 week prior to the event. It is IMPORTANT that you read this email when you receive it as it confirms FINAL details, and will include any changes to that may occur.

Cancellation & Payment

NOTE: Venues are confirmed when a minimum number of paid registrations are received. GRCI reserves the right to cancel or postpone an event/course should this number not be reached. Should an event be cancelled, all registered delegates will be contacted and notified immediately. GRCI is not responsible for any cancellation fees incurred by the individual (Travel, accommodation, etc) should the event be cancelled or postponed.

Full payment or a $500 non-refundable deposit is required upon registration. Full payment due seven days prior to the event. If, after payment, you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost. Cancellations, course transfers and/or substitutions will need to be in writing at least seven days prior to course commencement.


  • Course transfers will be at Management's discretion
  • Please note members can only substitute members. If the substitution is from a member to a guest, the registration cost difference must be paid

We will not refund your registration fees if you fail to attend or give seven days written notice.

To obtain the member discount your membership must be paid to the current financial year.

Credit Card Transaction Fees

GRCI reserves the right to recover the following merchant/credit card transaction fees:

Visa and Mastercard: 2%
Diners: 4%
AMEX: 4.5%

These fees will vary as necessary, if and when the fees GRCI are charged, change.